WeTravel fees in 2026: what a travel agency really pays
In short
WeTravel has a free Basic plan and a Pro plan at $79 a month. In euros, a payment costs 1.5% on a local Visa or Mastercard, 2% with Apple Pay or Google Pay, 2.9% on an American Express and 3.25% on a card from another country. SEPA Direct Debit is 0%. On top of every payment comes a WeTravel booking fee, whose rate is not published, with a $1.50 minimum.
WeTravel publishes its card processing rates. It also charges a booking fee on every payment, and that rate is published nowhere. To know what a trip really costs to collect with WeTravel, you have to add the two together.
How much does a WeTravel subscription cost?
WeTravel has three plans, according to its pricing page:
- Basic: $0 a month.
- Pro: $79 a month per organisation, whatever the number of users. That is $948 a year.
- Enterprise: priced on request.
The Basic plan is enough to collect payments. Payment plans, up to 24 instalments, and auto-billing are included in every plan at no extra cost, according to the help centre. Pro adds a branded payment page, API access, the CRM, itineraries and e-signatures.
What are WeTravel's processing rates in euros?
The rate depends on how the traveller pays. Here is the euro grid, taken from WeTravel's payment processing page.
| The traveller pays with | WeTravel rate |
|---|---|
| Local Visa or Mastercard | 1.5% |
| Apple Pay or Google Pay | 2% |
| UK-issued card | 2.5% |
| American Express | 2.9% |
| Card from another country | 3.25% |
| SEPA Direct Debit, iDEAL, Bancontact | 0% |
| Bizum, EPS, MB WAY | 1% |
| Przelewy24 | 2% |
| International wire transfer | €25 flat |
Two things stand out. WeTravel does not separate debit, credit and corporate cards: a local Visa or Mastercard pays 1.5%, whatever its category. And Apple Pay or Google Pay cost more than the same card typed in by hand: 2% instead of 1.5%.
Rates change with the trip's currency. In US dollars, a Visa or Mastercard costs 2.9% and an American Express 3.9%.
What is the WeTravel booking fee?
It is WeTravel's own fee, on top of the processing rate. The help centre calls it the "WeTravel fee". It says two things: it is charged on every transaction, and its minimum is $1.50, or the equivalent in the trip's currency.
Its rate does not appear on the pricing page, on the payment processing page or in the help centre text. An older page of WeTravel's site, on euro pricing and still online, states "1% + 30 cents per transaction". We could not confirm that this rate still applies. Ask WeTravel for it in writing before you commit.
Three practical consequences:
- A payment plan multiplies the minimum. A trip paid in 6 instalments pays at least 6 times $1.50.
- SEPA at 0% carries this fee too. Only international wire transfers are exempt, according to another help page.
- It is returned on refunds. WeTravel keeps the card processing fee, though.
How much does a €1,000 payment cost with WeTravel?
Here are the processing fees on a €1,000 payment, by payment method.
| The traveller pays with | Processing fee | Booking fee |
|---|---|---|
| Local Visa or Mastercard | €15.00 | on top |
| Apple Pay or Google Pay | €20.00 | on top |
| American Express | €29.00 | on top |
| Card from another country | €32.50 | on top |
| SEPA Direct Debit | €0 | on top |
The booking fee comes on top of every line: at least $1.50. If the older page's 1% + €0.30 applies, add €10.30 for each €1,000 payment.
On a €3,000 trip paid in three instalments with a local Visa, processing fees come to €45. The booking fee adds at least $4.50, and €30.90 at the older page's rate.
Who pays the fees: the agency or the traveller?
WeTravel leaves the choice to you, trip by trip. The agency can absorb the card fees and the booking fee, or have the traveller pay them.
For card fees, that option is closed to many European agencies. France, Spain, Italy and Portugal ban any surcharge linked to the payment method, corporate cards and American Express included. The country-by-country rules are in our article Card surcharges: can a travel agency pass card fees on to the traveller?. In practice, the agency builds these fees into its prices.
What other fees should you expect?
WeTravel's help centre lists four.
- Payout to your bank: free to a local account, $15 per international wire.
- Refunds: the traveller gets everything back. WeTravel returns its booking fee and takes the card fee from your balance. Refunding a local bank payment is free.
- Unsupported currency: a trip in a currency WeTravel does not hold costs 3.9% by card, plus the booking fee. The funds are then held in US dollars.
- Conversion: WeTravel advertises competitive exchange rates without publishing its margin.
When is WeTravel cheaper?
In several cases, and an honest comparison has to say so. Against Ezus Pay, whose rates exclude VAT:
- Corporate cards: 1.5% at WeTravel, 2.79% + €0.30 at Ezus Pay.
- American Express: 2.9% against 3.49% + €0.30.
- Cards from outside Europe: 3.25% against 3.29% to 4.09% + €0.30.
- Bank payments: 0% processing, against 0.3% + €0.30 for SEPA Direct Debit.
The booking fee narrows these gaps. By how much is impossible to say while its rate is unpublished. WeTravel also goes further on payment plans: up to 24 instalments, against 7 payments with Ezus Pay.
What to look at beyond the fees
The traveller's journey. To pay an instalment themselves, the traveller clicks the button in the email, then signs in to their WeTravel account. Auto-billing skips this step, if the traveller or the agency has turned it on.
What the free plan includes. A branded payment page and the API require Pro.
The rest of the platform. WeTravel also sells online booking, inventory and supplier payments. If you sell fixed departures online, those tools belong in the comparison. If you mainly need to collect deposits and balances, compare the cost per payment first.
How do WeTravel and Ezus Pay compare?
Ezus Pay charges a rate based on the card actually used, plus €0.30 per payment, excluding VAT. There is no subscription and no booking fee. On €1,000 paid with a European debit card, that comes to €12.20 excluding VAT. At WeTravel, €15 plus the booking fee.
The traveller pays from a link, without creating an account. The branded page and the API are included.
The full comparison, criterion by criterion, is on our Ezus Pay vs WeTravel page. For your own amounts, the fee calculator works out the Ezus Pay cost for each type of card.
Ezus Pay is the payment solution built for travel agencies, DMCs and tour operators. It lets you collect by card or SEPA Direct Debit and track every payment on the right booking, with or without Ezus.